Login & Home Folder (LDAP)

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Connecting to Active Directory accounts (which use LDAP), is quick and easy.

Step 1: Prerequisites

To connect to Active Directory, you will need to know:

  • The domain name
  • The server name or IP address
  • A valid username and password to test

Note that the domain name must be the FQDN, which looks something like this: students.gallifrey.edu.

When logging into Windows machines this will sometimes be listed as just students, but ClassConnect requires the full name.

Step 2: Account Setup

LearnPad ClassConnect account setupAdd a single Active Directory account to your organisation (Please note ClassConnect currently only supports one account definition at a time and will use the first account defined.) and choose a representative name for this account (e.g. Academy Students).

Next, enter the network domain name and the server host name / IP address.

The change of account details will download automatically, although you can use the Check In button within the ClassConnect App if this isn’t the case.

iPad ClassConnect logged out title bar

When you press the Login button in the ClassConnect App, you will see a page like this:

iPad ClassConnect login screenshot

Note that the account name (LearnPad School in the screenshot) should be the same as that of the account you just created in the portal.

If you entered your domain name and host server as specified in step 2, you will not be prompted to enter these here.

Step 3: Test Connection Parameters

Enter the connection information into the ClassConnect App and press the login button. If the parameters are correct the ClassConnect App will return to the previous screen and the Login box should now display the user name and avatar like this:

iPad ClassConnect logged in title bar


“I can’t connect to the server”

You will need to be connected to a wireless network that has access to the Active Directory domain. If you have a Windows laptop available, connect it to the same wireless network and try logging in.

“The user avatars are not the same as the ones on Windows”

Active Directory can store custom avatars for users, and if you have gone to the trouble of doing this at your school please contact us about integrating this with ClassConnect.